Privacy Policy
Welcome to the website of Sydney Clean Group (“we,” “our,” “us”). Your privacy is of utmost importance to us, and this Internet Privacy Policy outlines how we handle the collection, use, and disclosure of your personal information. By using our website, located at https://www.clean-group.com.au, you agree to the terms described in this policy.

We encourage you to read this document carefully to understand how your personal information is managed and to stay updated on any modifications. Your feedback and questions are always welcome.

Scope of the Privacy Policy

This Privacy Policy governs how we collect, store, and use personal information submitted via this website. It applies exclusively to our website and does not cover external websites linked herein. We recommend reviewing the privacy policies of third-party websites before sharing your information with them.

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, so we encourage periodic review.

Collection of Personal Information

We collect personal information only when it is knowingly and voluntarily provided. Examples include, but are not limited to:

• Submitting inquiries or requests via contact forms.
• Registering for services or newsletters.
• Providing feedback or participating in surveys.

The information collected may include your name, email address, phone number, and other details relevant to your request. We ensure that all collected data complies with applicable Australian privacy laws and regulations.

Use of Personal Information

Personal information is used solely for the purpose for which it was provided, or for closely related secondary purposes. Examples include:

• Responding to your inquiries or requests.
• Providing updates or notifications about services you have engaged with.
• Enhancing your user experience on our website.

Copies of correspondence, which may include personal information, are securely stored for record-keeping and backup purposes.

Disclosure of Personal Information

Your personal information is not disclosed to third parties except in the following situations:

1. With Your Consent: When you have explicitly agreed to share your information for specific purposes.
2. Legal Obligations: If required by law or to comply with legal processes.
3. Protection of Rights: To identify, contact, or take legal action against individuals causing harm to our business, users, or property.
4. Third-Party Services: When partnering with external providers to deliver goods or services on our behalf. In such cases, these parties are required to handle your information in accordance with this Privacy Policy.

Security of Information

We are committed to safeguarding the security, integrity, and confidentiality of your personal information. Measures include:

• Regular reviews and updates to our security protocols.
• Limiting access to personal data to authorized personnel only.
• Ensuring contractors and employees respect the confidentiality of your information.

While we strive to secure all data transmissions, please be aware that no internet-based system is entirely foolproof. We encourage users to take precautions when submitting sensitive information online.

Cookies and Website Functionality

Cookies are small data files stored on your device to enhance your browsing experience. These files enable us to:

• Provide a more personalized website experience.
• Analyze website usage for improvements.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of the website.

Access and Correction of Information

We are dedicated to keeping your personal information accurate and up-to-date. If you discover inaccuracies in the data we hold about you, please contact us to request corrections.

Links to External Websites

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. Before sharing any information, review the respective site's privacy policy.

Resolving Issues or Concerns

We take your privacy concerns seriously. If you encounter any issues or have questions about our Privacy Policy, please contact us directly. We are committed to addressing and resolving your concerns promptly.

Further Information

For more details about privacy laws in Australia, you can visit the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

If you have any questions or feedback regarding this Privacy Policy, do not hesitate to reach out. We are here to ensure your online experience with Sydney Clean Group remains secure and positive.